Royal Orchid Tea

Vansing Distribution Group will do all we can to ensure that your order arrives in quality condition, satisfaction guaranteed! If for any reason you are dissatisfied with your purchases, please call 1-604-985-5844 or email TWGTea@VansingDG.com within 15 days of delivery.

We only ship online orders within Canada and USA.  For all other areas, please call us at 1-604-985-5844.

We will make every effort to ensure that your order ships within 24 hours of ordering for all in stock items. Orders received after 5:00 pm (PST) will be processed the next business day (Monday through Friday, excluding statutory holidays, Christmas and Easter). The delivery date will depend on the shipping method chosen.

All orders are shipped from North Vancouver, British Columbia, Canada.

 

Free Shipping

Enjoy free shipping to Canada for orders over $50 and to the US for orders over $100.

Regular Post

Fedex Ground, 4-5 Business Days Delivery

Express Post

Fedex 2-Day, 2 Business Days Delivery

Shipping to USA

DHL Express two-day shipping is standard on all orders.

Shipping Rates

All shipping charges are calculated in real-time during the check out process.

Duties & Taxes

Vansing Distribution Group is not responsible for the collection or payment of duties or taxes. The receiver is responsible for the payment of any duties or taxes issued by the destination country. This amount varies from country to country.

Vansing Distribution Group

 

For general inquiries, please fill out this form.

Vansing Distribution Group is pleased to launch the first TWG Tea Boutique & Tea Salon in North America. We are looking for energetic, innovative and committed candidates with relevant experience to join us in this exciting journey. Located in the heart of downtown Vancouver, TWG Tea Salon & Boutique will be located among the elite brands on the Rodeo Drive of the North - Alberni Street. Come be an integral part of something big with endless career progression! Join our opening team, bringing luxury tea & tea accessories and Tea Gastronomy to the forefront in Canada. This is your opportunity to work with the highest quality teas and exceptional food!

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F&B/Retail Associate

Job Description

• Responsible for offering friendly and efficient services to all guests
• Process guests orders to ensure that all items are prepared and served promptly
• Assists in setup and clear down of the TWG Tea Salon and Boutique operations 
• Receiving and checking of inventory of goods and supplies
• Handling of cash, POS system and reports
• Generate sales through Relationship Selling
• Maintain a high level of customer service
• Participate in merchandising and promotional activities
• Ensure accuracy in all transactions, inventory, and procedures
• Maintain a high level of product and service knowledge
• Maintain a professional appearance, demeanor, and attitude at all times

Requirements

• Minimum 2 to 3 years of experience in Fine Dining and/or Luxury Retail
• High initiative and positive attitude
• Good Communication Skills 
• Good Command of the English language, Mandarin speaking is an asset
• Positive Energy; Stress Management Skills
• Problem Solving Ability
• Adaptability/ Flexibility
• Results Focused
• Creative and Innovative Thinking
• Upstanding Ethics and Integrity
• Accountability and Dependability
• Team Player; Self Starter

Please send current resume to careers@vansingdg.com

Only shortlisted candidates will be notified

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Kitchen Assistant

Job Description

• Responsible for washing of kitchen equipment, crockery, cutlery and all other general cleaning duties within the kitchen
• To ensure the dishwashing area is kept clean and to the hygiene standards of the company's Health & Safety Standards
• Ensure any other cleaning duties are carried out as requested

Requirements

• Able to learn and adapt to various line positions within location
• The ability to work effectively in a team environment
• Must present a positive and professional attitude at all times
• High initiative and positive attitude
• Good command of the English language
• Japanese speaking an asset

Please send current resume to careers@vansingdg.com

Only shortlisted candidates will be notified

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Commis Chef

Job Description

• Ensure consistency in quality of dishes at all times 
• Communicate with Chef de Partie or Sous Chef with any equipment issues and/or products needing to be ordered
• Support brand standards through the training and assessment of your team 
• Take daily temp logs and hot/cold logs following haccp regulations
• Knowledge of activities in other departments and implications 
• Ensure compliance with Food Safe regulations and Health and Safety Standards

Requirements

• Ability to work well as a team player in a fast-paced, energetic environment
• Proven ability to plan, implement, and achieve goals
• Ability to present a professional image with personal grooming, words and actions
• Open availability and flexibility to work nights, weekends, and store openings and closings to meet the needs of the business
• Vocational trade certification
• Food Safe Level One
• Ability to perform with precision, accuracy and a eye for detail
• Flexibility as schedules change to fit our clients needs
• Always maintaining a positive, welcoming demeanour 
• Ability to work long hours on your feet in a high paced environment
• A strong character and work ethic
• An eagerness to contribute to the overall success and growth of the team, family and brand.

Please send current resume to careers@vansingdg.com

Only shortlisted candidates will be notified