Shipping

Vansing Distribution Group will do all we can to ensure that your order arrives in quality condition, satisfaction guaranteed! If for any reason you are dissatisfied with your purchases, please call 1-604-985-5844 or email TWGTea@VansingDG.com within 15 days of delivery.

We only ship online orders within Canada and USA.  For all other areas, please call us at 1-604-985-5844.

We will make every effort to ensure that your order ships within 24 hours of ordering for all in stock items. Orders received after 5:00 pm (PST) will be processed the next business day (Monday through Friday, excluding statutory holidays, Christmas and Easter). The delivery date will depend on the shipping method chosen.

All orders are shipped from North Vancouver, British Columbia, Canada.

Free Shipping

Enjoy free shipping to Canada for orders over $50 and to the US for orders over $100.

Regular Post

Fedex Ground, 4-5 Business Days Delivery

Express Post

Fedex 2-Day, 2 Business Days Delivery

Shipping to USA

DHL Express two-day shipping is standard on all orders.

Shipping Rates

All shipping charges are calculated in real-time during the check out process.

Duties & Taxes

Vansing Distribution Group is not responsible for the collection or payment of duties or taxes. The receiver is responsible for the payment of any duties or taxes issued by the destination country. This amount varies from country to country.